Zivo Answers
Zivo connects payment status to job delivery so managers can see which paid customer requests still need action.
Direct answer
After an invoice is paid, Zivo can create a job for installation, order fulfilment, booking, service request, or support work. Managers can view paid invoices that do not yet have completed delivery, while staff see work assigned to them.
Best for
Zivo is designed for teams that receive customer demand in WhatsApp, collect through M-Pesa, and need managers to know what is paid, pending, assigned, or completed.
Workflow
The simple operational path Zivo is built around.
Customer pays a ZivoPay invoice.
Staff or automation creates a job from the paid invoice.
Manager assigns the job to a department or team member.
Assigned staff updates the job through Assigned, In Progress, Completed, or Cancelled.
Reports show paid but undelivered work for the current workspace.
FAQ
No. Normal staff see assigned jobs, while managers and admins can view all workspace jobs.
Yes. Zivo tracks payment and delivery as separate states so managers can act on paid but undelivered work.