Starter
KES 1,500 per month
For small teams that want a clean WhatsApp inbox.
- 1 WhatsApp number
- Shared WhatsApp inbox
- Assign chats to staff
- Customer notes and tags
- Basic reports
- Best for support and sales follow-up
Pricing
Simple Zivo packages for WhatsApp businesses.
Start with the inbox, or add ZivoPay when your team needs to invoice, collect, and deliver from WhatsApp.
Recommended
ZivoPay Business
KES 3,500 per month
For businesses that sell, collect, and deliver from WhatsApp.
- Everything in Starter
- Create invoices from chat
- Secure invoice link and STK checkout
- Paid invoice to job conversion
- Assigned jobs for staff
- Paid but undelivered report
- Customer payment history
Operations Plus
Custom per month
For multi-team businesses that need more numbers, branches, and reporting.
- Multiple WhatsApp numbers
- Departments and branches
- Manager dashboards
- Advanced reports
- API alerts
- Custom onboarding and staff training
Zivo subscription covers the platform. WhatsApp Cloud API usage and payment provider charges are handled based on actual usage and setup.
Extra WhatsApp number
KES 1,000/month
Setup and onboarding
Pilot pricing available
Custom workflow setup
Quoted after demo
Can Zivo send M-Pesa payment requests from WhatsApp?
Yes. Staff can create a ZivoPay invoice from a chat and send a secure invoice link. The customer opens the link and pays by STK.
What happens after a customer pays?
The invoice is marked paid, the chat shows the payment status, and staff can create the delivery job from the paid invoice.
Can staff see only their assigned jobs?
Yes. Normal staff see their own assigned jobs while managers and admins can see all workspace jobs.
Are WhatsApp Cloud API charges included?
No. Zivo subscription covers the platform. WhatsApp Cloud API message charges are calculated from actual usage.