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How to Manage One WhatsApp Number with Multiple Staff
A practical guide to shared ownership, assignments, permissions and customer context for Kenyan WhatsApp teams.
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WhatsApp teamwork
Help several staff serve customers from one business number without losing ownership or context.
9 min read
WhatsApp Business App versus WhatsApp Cloud API
Understand the practical difference between the phone-based WhatsApp Business App and an API-connected team workflow.
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