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Zivo Answers

Does Zivo provide a WhatsApp API for Kenyan businesses?

Zivo can support Kenyan businesses that need API-driven WhatsApp sends while still keeping message history visible in a shared inbox.

Direct answer

WhatsApp API Kenya

Yes. Zivo has a WhatsApp API for connected business systems. API sends are saved in the Zivo inbox, and customer replies can be delivered to a configured webhook after Zivo records them in the conversation.

Best for

WhatsApp-first businesses that need payment and delivery clarity.

Zivo is designed for teams that receive customer demand in WhatsApp, collect through M-Pesa, and need managers to know what is paid, pending, assigned, or completed.

Workflow

How it works

The simple operational path Zivo is built around.

1

Configure the workspace WhatsApp number and API credentials.

2

Send messages through the Zivo API endpoint.

3

Review sent API messages in the Zivo inbox.

4

Configure a reply webhook to receive customer responses.

5

Use workspace-scoped access so each business sees only its own data.

FAQ

Clear answers

Can Zivo receive replies through webhook?

Yes. Zivo can post customer replies to a configured HTTPS callback after saving the message.

Are API credentials workspace-scoped?

Yes. Zivo API access is scoped to the configured workspace and does not expose other businesses.

Turn WhatsApp demand into paid, delivered work.