Staff captures item, quantity, delivery location, and customer phone from WhatsApp.
For WhatsApp sellers
Collect M-Pesa payments from WhatsApp orders without losing the delivery trail.
Zivo fits online sellers that receive orders in WhatsApp, send payment links, confirm M-Pesa, and hand paid orders to fulfilment.
- Create invoice from order chat
- Collect through M-Pesa STK
- Issue receipts automatically
- Track paid orders awaiting fulfilment
Online order desk
Live workflow
WhatsApp request
Order invoice
ZivoPay invoice
KES 8,400
Order items, delivery fee, customer phone, and fulfilment notes in one record.
Real workflow demonstration
A real online order workflow from WhatsApp inquiry to paid delivery.
The demo shows a WhatsApp order becoming a ZivoPay invoice, paid by M-Pesa, receipted, and handed to fulfilment.
ZivoPay invoice or STK request is sent directly in the conversation.
Payment status changes when M-Pesa confirmation is received.
Paid order becomes work for packing, rider dispatch, pickup, or delivery.
Managers see orders paid but not yet completed.
Why this sector fits
Online selling needs payment proof and fulfilment control in the same place.
Cleaner payment confirmation
Staff stop chasing screenshots because invoices and receipts are linked.
Better fulfilment handoff
Paid orders move from chat into a visible delivery queue.
Fewer missed deliveries
Managers can filter paid work that has not been delivered.