Customer sends location, equipment request, and installation timing through WhatsApp.
For installation teams
Turn WhatsApp installation inquiries into paid site jobs.
Zivo fits teams that quote equipment, collect deposits or full payment by M-Pesa, then assign technicians to install and close the job.
- Quote kit and labour from chat
- Collect deposit or full payment by STK
- Assign installer after payment
- Track paid but not installed jobs
Installer command center
Live workflow
WhatsApp request
Quote ready
ZivoPay invoice
KES 69,500
Kit, mounting stand, labour, and transport captured in one invoice.
Real workflow demonstration
A real installer workflow from first message to completed installation.
The demo follows a customer asking for an installation package, staff sending an invoice, M-Pesa payment confirmation, technician assignment, and manager delivery tracking.
Staff adds kit, stand, labour, transport, and deposit terms from the chat.
Zivo records pending, paid, failed, or expired STK attempts against the invoice.
The paid invoice becomes a job with location, customer details, and work notes.
Technician updates progress and managers see paid jobs that are not yet installed.
Why this sector fits
Installation work has a natural quote, payment, assignment, and completion loop.
Less lost follow-up
Every quote stays tied to the WhatsApp conversation and payment status.
Clear technician handoff
Paid work moves into assigned jobs instead of disappearing in chat.
Manager visibility
Owners can see paid installations waiting for field completion.