The branded captive portal presents hourly, daily, weekly, or monthly WiFi plans.
Customer workflow story · WiFi and MikroTik billing
Connecting M-Pesa payment to automatic WiFi access and operator visibility.
Pawa gives WiFi operators a captive portal where customers choose a package, pay by M-Pesa, and receive access while billing and router activity stay visible.
The operating challenge
Why this workflow needs connected records.
Manual voucher sales and payment checks can leave operators comparing M-Pesa messages, hotspot users, expiry dates, and router status while customers wait to get online.
The workflow
From customer action to visible completion.
STK checkout confirms the transaction and ties the sale to the selected package.
Pawa creates or renews the hotspot user, applies the package, and tracks expiry.
Payments, active sessions, expiry, router health, and paid-but-not-connected customers remain visible.
Public proof points
What the live business workflow demonstrates.
Branded captive portal
M-Pesa STK checkout
Automatic hotspot access
Package and expiry tracking
MikroTik router visibility
Paid-not-connected follow-up
The connected result
The Pawa workflow shows a direct operational loop: a customer selects, pays, connects, and becomes visible to the operator without relying on manual voucher work.
Workflow facts are drawn from Pawa’s public product, workflow, and pricing pages. No private customer data or unverified performance figures are used.