Stop sharing one phone
Let the authorised team work from the same customer conversation history.
Start with better customer conversations
Give your team one WhatsApp inbox without the extra modules.
Zivo WhatsApp Inbox gives sales and support teams one shared customer conversation space with assignments, notes, and follow-up.
- Shared WhatsApp inbox
- Conversation assignment
- Customer notes
- Team collaboration
- Follow-up reminders
- Role-based access
Inside Zivo
Zivo WhatsApp Inbox
1. Create the inbox workspace
Connected
2. Connect your business channel
Connected
3. Invite the team
Connected
4. Manage customer conversations
Complete
What gets easier
Less chasing. Fewer missed promises. More confidence.
Keep ownership clear
Assign conversations so every customer has a responsible person.
Preserve useful context
Store notes and conversation history where the next teammate can find it.
How it works
A clear workflow from first action to completed record.
Start with a focused shared WhatsApp workspace.
Complete the supported WhatsApp connection flow.
Give each person the appropriate workspace access.
Assign, follow up, and collaborate with the customer context intact.
Included capabilities
The practical tools behind the easier working day.
Shared WhatsApp inbox
Conversation assignment
Customer notes
Team collaboration
Follow-up reminders
Role-based access
Questions
Clear answers before you try Zivo.
Does this include POS and accounting?
No. This option focuses on the shared WhatsApp inbox. Choose Standard business when you also need sales, payments, and operations tools.
Can several staff use one business number?
Yes. Zivo is designed to give a team shared access to the connected customer inbox.