One WhatsApp inbox
Bring customer messages into one support desk instead of leaving them scattered across phones.
Zivo by RentalDesk
WhatsApp support without the clutter.
Zivo gives businesses one smart inbox for WhatsApp customer chats, division routing, AI-assisted replies, human handover, and team follow-up.
One
shared WhatsApp inbox for the whole team
Clear
division queues show what needs attention
AI
fast replies with human handover when needed
zivo.co.ke
Zivo workspace
Westlands Office
What Zivo handles
A support workspace built for WhatsApp-first businesses.
Zivo is made for teams that already run customer support on WhatsApp and need one organized place to reply, assign, and follow up.
Division queues
Route chats to sales, support, billing, maintenance, installations, or any department your business uses.
AI-assisted replies
Answer common questions faster using your business knowledge while the team stays in control.
Human handover
Pause AI when a customer needs a person, then assign and resolve the conversation inside the same inbox.
Attention tracking
See unread, overdue, unresolved, and high-priority conversations before customers are forgotten.
Team accountability
Keep replies, notes, status, and customer context visible to everyone who supports the client.
Workflow
From WhatsApp message to resolved customer in four steps.
Route business WhatsApp messages into Zivo so the team sees one shared inbox.
Separate chats by department, branch, service line, or support queue.
Let AI draft common replies and hand over sensitive or urgent chats to people.
Use attention, waiting, and resolved states so no customer conversation disappears.
Vertical ready
Start with the businesses already living inside WhatsApp.
Zivo is easiest to sell where customer requests, payments, support, and follow-ups already happen on WhatsApp every day.
Best first markets
Real estate teams: tenants, landlords, vacancies, rent, and maintenance
Internet and Starlink installers: leads, installation, payments, and support
Schools, churches, clinics, and service teams: departments, follow-ups, and front desk replies
Packages
Start focused, then add serious support capacity.
Zivo Basic
KES 1,500 /mo
Team chat for one agency workspace with core operational divisions.
- 1 workspaces
- 8 divisions
- 10 channels
- 5 team members
- Core team chat
- WhatsApp optional upgrade
Zivo Business
KES 4,500 /mo
More divisions, channels, and team access for busy property businesses.
- 3 workspaces
- 15 divisions
- 40 channels
- 20 team members
- Core team chat
- WhatsApp optional upgrade
Zivo AI + WhatsApp
KES 12,000 /mo
Premium chat package positioned for WhatsApp routing and AI-assisted support.
- 5 workspaces
- 30 divisions
- 120 channels
- 60 team members
- AI replies included
- WhatsApp routing included
Access model
Simple public promise, serious support operations.
Customers see a simple WhatsApp support desk. Your team gets routing, AI help, status, notes, and accountability behind the scenes.
Is Zivo only for property companies?
No. Real estate is the first vertical, but any WhatsApp-first business can use division inboxes and AI-assisted support.
Can AI reply automatically?
Yes. AI can answer from your knowledge base, and the team can pause auto replies or take over whenever needed.
What happens when a chat needs a person?
Zivo keeps the conversation in the same inbox, marks it for attention, and lets the team assign, wait, or resolve it.
Can teams work by department?
Yes. Chats can be sorted into divisions such as sales, accounts, support, installations, maintenance, or front desk.