Chat. Invoice. Get Paid. Deliver.

Zivo helps businesses turn WhatsApp chats into paid jobs.

From one WhatsApp conversation, your team can reply, create a ZivoPay invoice, collect through M-Pesa, assign the delivery job, and report what is paid and completed.

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Shared WhatsApp inbox
Invoice from chat
Secure STK checkout link
Paid invoice creates a job
Staff sees assigned work
Manager tracks paid and delivered

Zivo command center Live workspace

Revenue collected KES 246k

Paid jobs 18

Pending delivery 5

WhatsApp conversation Invoice ready

Can you install this package this week?

Yes. I will send the invoice link here, then our technician will be assigned after payment.

ZivoPay invoice KES 69,500

Secure invoice link sent. Customer pays by STK from the invoice page.

The WhatsApp business problem

Chats, payments, and delivery jobs get separated when everything lives on phones.

Customers message but no one replies on time
Staff quote prices but payment follow-up is manual
Managers cannot see which paid customers are not yet delivered
Technicians do not have one clear assigned jobs list
Customer payment and job history is hard to trace

With Zivo, every paid customer can move from chat to invoice to job to completion.

Your team sees the same customer conversation, knows who is responsible, and keeps payment and delivery visible until the work is done.

How it works

Simple flow from customer message to completed job.

1 Customer chats on WhatsApp

A customer asks about a product, service, booking, installation, or support request.

2 Staff creates invoice

Staff enters amount and description, then sends a ZivoPay link or STK request.

3 Customer pays by M-Pesa

Zivo records pending, paid, failed, cancelled, or expired payment attempts.

4 Paid invoice creates job

Managers assign the paid job to a department or team member.

5 Staff completes delivery

The customer timeline shows payment and job progress until completion.

Features

Everything a WhatsApp business needs to sell, collect, and deliver.

Shared WhatsApp Inbox

Bring customer chats into one team inbox so sales, support, accounts, and operations can work from the same conversation.

ZivoPay Invoices

Create an invoice from a WhatsApp chat, send a secure payment link, and let the customer pay by STK from the invoice page.

M-Pesa Payment Tracking

Show pending, paid, failed, cancelled, and expired payment attempts clearly for staff and customers.

Job Assignment

Turn a paid invoice into an installation, booking, order, service request, or support task.

Staff Tracking

Assigned staff see their jobs, update progress, and keep the original chat linked to the work.

Manager Reports

Managers see paid invoices that still need delivery, completed work, and team follow-up from the current workspace.

Customer Context

Keep customer details, notes, invoice history, payment history, and job progress together.

WhatsApp Updates

Send simple customer updates when payment or job status changes.

Developer API

Send WhatsApp alerts from your systems while keeping conversations inside the inbox.

Zivo answers

Clear answers for teams comparing WhatsApp business tools.

Short answers for business owners, managers, and technical teams deciding whether Zivo fits their WhatsApp, M-Pesa, and delivery workflow.

What is Zivo?

Zivo is a WhatsApp sales, payment, and delivery desk for businesses that handle customer work through WhatsApp and M-Pesa.

Who is Zivo for?

Zivo is built for service, installation, booking, retail, clinic, salon, internet, repair, and delivery teams that need one place to reply, invoice, collect, assign, and report.

How does ZivoPay work?

Staff create an invoice from a WhatsApp chat, send the customer a secure invoice link, and the customer pays by M-Pesa STK from the public invoice page.

Does Zivo show paid but undelivered work?

Yes. Managers can see paid invoices that have not yet been completed so delivery work does not disappear after payment.

Can Zivo connect to another system by API?

Yes. Scale + API teams can send WhatsApp alerts from other systems and receive customer replies through a webhook while keeping messages in the Zivo inbox.

What makes Zivo different from a normal shared inbox?

Zivo connects the inbox to quotes, invoices, M-Pesa payment status, receipts, jobs, staff assignments, and manager reports.

SpaceKits demo story

A safe pilot flow for selling, collecting, assigning, and delivering.

In the demo story, a customer asks about an installation package on WhatsApp. Staff sends a ZivoPay invoice, the customer pays by M-Pesa, the manager assigns an installation job, and the technician completes the work from My Jobs.

Customer WhatsApp inquiry reaches the shared inbox

Staff creates a ZivoPay invoice from the chat

Customer receives a clean invoice link with STK checkout

M-Pesa confirmation marks the invoice paid

Paid invoice becomes a job for delivery or installation

Manager sees paid work that is not yet delivered

Industries

Built for Kenyan teams that sell, collect, and deliver on WhatsApp.

Real Estate Teams

Starlink Installers

CCTV and Solar Installers

Schools

Clinics

Hotels

Service Businesses

Online Shops

Salons

SACCOs

ZivoPay operations

Chat. Invoice. Get Paid. Deliver.

Zivo focuses on the real work after a WhatsApp customer says yes: collect clearly, assign the job, update the customer, and prove the work was delivered.